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Short version: We collect only what we need, never sell your data, and you can request deletion anytime by emailing
privacy@rooted.farm.
1. What Data We Collect
| Data Type | Why We Collect It | How Long We Keep It |
|---|
| Name & email | Class bookings, newsletter, account creation | Until you request deletion |
| Phone number | WhatsApp class reminders (optional) | Until you opt out |
| Payment info | Processed by Razorpay — we never see your card details | Razorpay's policy applies |
| Usage data | Page views, clicks (anonymous, aggregated only) | 90 days rolling |
| Contact form messages | To respond to your enquiry | 12 months |
2. How We Use Your Data
- To process class bookings and send confirmation emails
- To send the Rooted newsletter (only if you subscribed)
- To send class reminders via email or WhatsApp
- To respond to contact form enquiries
- To improve our website using anonymous analytics
We do not sell, rent, or share your personal data with third parties for marketing purposes. Ever.
3. Cookies
We use minimal cookies:
- Essential cookies — theme preference, cookie consent status. These cannot be disabled.
- Analytics cookies — anonymous page visit data via privacy-friendly analytics. You can decline these via our cookie banner.
We do not use advertising or tracking cookies.
4. Third-Party Services
- Web3Forms — processes contact form submissions. See their privacy policy.
- Razorpay — handles payments. See their privacy policy.
- Google Fonts — loaded from Google's CDN. Google may log your IP.
- Zoom / YouTube — used for live classes. Their privacy policies apply during sessions.
5. Your Rights
Under Indian data protection law (DPDP Act 2023), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Withdraw consent for newsletter or WhatsApp communications
- Lodge a complaint with India's Data Protection Board
To exercise any right, email privacy@rooted.farm. We respond within 30 days.
6. Children's Privacy
Our services are intended for users aged 13 and above. We do not knowingly collect data from children under 13. If you believe we have accidentally collected such data, contact us immediately and we will delete it.
7. Contact
Data Controller: Rooted Farm Pvt Ltd, Indiranagar, Bengaluru 560038, Karnataka, India.
Privacy queries: privacy@rooted.farm · Response within 30 days.
